Shipping Policy

Delivery Time
Orders are processed and shipped within 2–8 business days from the date of order
confirmation. Delivery times may vary depending on destination and availability of designs.

Shipping Method & Fees
All orders are shipped via selected, reliable courier partners. Shipping fees are calculated
and displayed at checkout.

Delivery Delays
While we aim to meet estimated delivery times, delays may occur due to factors beyond our
control, including peak seasons, public holidays, weather conditions, or courier disruptions.

Returns & Refunds Policy (EU)

Right of Withdrawal
In accordance with EU consumer protection regulations, you have the right to withdraw
from your purchase within 14 calendar days of receiving your order, without providing a
reason.

Return Eligibility
Returned items must be unworn, unused, and in original condition. All original tags and
packaging must be intact. Proof of purchase is required.
Our team will check items and confirm the quality standards for returned items, as stated
above.

Return Process
Contact our customer care team to request a return: hello@marilenastathopoulou.com
Securely package the item. Ship the return to the address provided.

Return Shipping
Return shipping costs are the responsibility of the customer, unless the item is faulty or
incorrect.

Refunds
Refunds are issued within 7–14 business days after inspection. Refunds are processed to
the original payment method.

Faulty or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us promptly. We will
arrange a return or replacement at no additional cost.
contact info: hello@marilenastathopoulou.com

Customer Care
For any questions regarding shipping, returns, or your order, please contact our customer
care team via the details provided on our website.
For any requests, please contact us: hello@marilenastathopoulou.com